How can customers avoid a service disruption? If you are able to view our test site–which has TLS 1.1 disabled–without errors, access to SuccessFactors via your browser should not be impacted by this change, and no action is required. Automated tools, which use SuccessFactors’ OData and SFAPI services, may require explicit support of TLS 1.2 via configuration or library upgrades. This change will affect all SuccessFactors TLS URLs (web links starting with End users will not observe the impact since all the browsers on the SuccessFactors support list automatically will use TLS 1.2. After SuccessFactors disables TLS 1.1, any connections to SuccessFactors that rely on TLS 1.1 will fail.
Test tls 1.2 compatibility upgrade#
See below for the upgrade schedule for your data center. Action is required prior to this date to prevent any disruption to your Production instance. The prevailing best security practice is to remove TLS 1.1 support all together.īeginning February 16, 2020, TLS 1.1 encryption protocol will be disabled for the all modules in the Non-Production environment and beginning March 22, 2020, TLS 1.1 encryption protocol will be disabled for all modules in the Production environment. TLS 1.1 has been found weak in protection especially when combined with weak ciphers. STARTTLS SMTP (e-mail) also use TLS as a key component of their security. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification.Īlmost all communication between customer users and SuccessFactors products is through HTTP/web protected by encryption using one version of TLS or another. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network. TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications.
How can customers avoid being negatively impacted?.Please review the document for guidance on preparing for TLS 1.1 disablement. This Knowledge Base Article contains all of the information currently available on SAP SuccessFactors disablement of the TLS 1.1 encryption protocol. SAP SuccessFactors is requiring an upgrade to TLS 1.2 or higher to align with industry best practices for security and data integrity.īeginning February 16, 2020, TLS 1.1 encryption protocol will be disabled for the all modules in the Non-Production environment and beginning March 22, 2020, TLS 1.1 encryption protocol will be disabled for all modules in the Production environment. Action is required prior to this date to prevent any disruption to your Production instance. See below for the upgrade schedule for your data center.
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